Mupuma Management Solutions Limited

Service. Excellence. Delivered.

Profile

We are an African company defining service and excellence in technology-driven business solutions.

Mupuma Management Solutions Limited was established in Zambia in 2010 with two local directors. The company caters to all forms of business intelligence requirements by implementing accounting solutions for customers through the Oracle and Sage Group lines of Enterprise Resource Planning (ERP) systems.

Mupuma is structured to ensure that services are delivered in the shortest possible time to allow our customers to focus on their needs with up to date financial and analytical information.

Image courtesy Wikimedia Commons.

DNA

Mission

To help our customers get the most from their investment in technology by deriving optimal performance during its entire life cycle.

Core Values

Service Excellence — We believe in defining the standards of service excellence in everything we do. We believe in going the extra mile to ensure our customers expectations are consistently met and exceeded. Excellence defines what we do and how we do it.

Passion for success — We care deeply about winning in the marketplace for our clients and for ourselves.

Innovation leadership — We continuously anticipate our clients’ needs and identify dynamic solutions to meet their needs. We redefine the rules of competition in our market place.

Valued partnerships — We value each other and the partnerships that we have that ensure that we consistently deliver on our promise of excellence.

Culture

  • A passionate culture that cares deeply about winning in the market place.
  • An organizational culture that continuously strives to achieve and provide excellent service
  • Team culture of colleagues who communicate well, develop solutions together and respect each other
  • An innovative culture that seeks to anticipate client demands and provide timely solutions.

Services

The world today revolves around information. In addition to accounting and ERP solutions, we provide expertise in designing secure networks to suit the client’s needs and budget. Mupuma Management Solutions is also an authorized reseller for a range of HP hardware products.

Our service line offers:

  • Business Consultancy
  • Information Planning
  • Project Management
  • Human Performance/Training
  • Process Re-engineering

We offer the following technical services:

  • Application software
  • System Integration
  • Business Process Out source

Our Industrial Scope is able to cater for:

  • Processing Industries
  • Telecommunications
  • Agriculture
  • Financial services
  • Governments
  • Services

Clients

To date, we’ve been honoured to serve several organisations including:

  • Associated Tobacco Company, Zambia
  • Cactus Financial Services, Zambia
  • Customized Clearing And Forwarding
  • Development Bank of Zambia, Zambia
  • First National Bank, Zambia
  • Ghana Civil Aviation Authority, Ghana
  • Mulungushi University, Zambia
  • Tobacco Association of Zambia, Zambia
  • Tombwe Processing, Zambia
  • Zambia Development Agency, Zambia
  • Zambia Energy Corporation (holding company for Copperbelt Energy), Zambia

Team

Shemu Sinkala
Senior Consultant

Mr Sinkala is a Certified Consultant on SAGE ACCPAAC and other Sage Products. He is also a Full Part 2 ACCA Qualification. Shemu has extensive experience in Accounting/ Audit and Consultancy Software in the design and implementation of computerized Financial Management Systems in donor funded Organizations.

Before joining Mupuma Management Solutions Ltd Shemu, served as Finance Manager and Administration at NetOne I.T. During the last 5 years with NetOne Information Technology, He was a key team member for the design and implementation of Projects for Financial Management Software in Various World Banks and Other donor funded projects in Zambia

He has Also worked in the Audit field with DCDM Consulting and also in Business Consulting department dealing in Business Plan and Company formation strategies and capitalization to maximize efficiency for the developing sectors of industries.

He has also been responsible for the implementation and maintenance of accounting systems ACCPAC and Human Resource for clients in varied industrial sectors such as tourism, manufacturing, banking and transport among others.

Mr Sinkala has delivered several reports with respect to IT system reviews, Software fit analysis, Software evaluation and selection. He has supervised the installation of systems where he has been involved in their selection. Mr. Sinkala has also overseen the implementation of a Fleet Management System for the logistics companies in Zambia.

Mr. Sinkala has contributed in several high spot reviews in order to set out IT Strategies for various organisations. The aim of these exercises was to develop systems implementation projects. His extensive skills acquired from interactions with clients have enabled him to participate in the design of various reports and integrations. His detailed designs have been used by programmers to develop system interfaces and complete systems. He then participated in the unit testing and integration testing of such systems.

Mr. Sinkala is now working for Mupuma Management solution full time basis and assists the partners in developing the IT consulting practice in the Sothern African region. In so doing, he ensures that all deliverables meets the Mupuma Management Solutions standards and also proceeds with quality assurance reviews of several implementation and development assignments. He also travels in the region to assess new opportunities for the practice and continuously follows these leads in order to have them converted into contracts for Mupuma Management Solutions ltd. Apart from the

Senia Bianca Nyondo
Managing Consultant

Ms Senia holds a Degree in Computing and Networking from Greenwich University and is also a Certified ACCPAC Consultant, certified by Softline ACCPAC. Having worked as an IT specialist with over 6 years of experience, ranging from System Administration and customer support in various key positions in organisations like DCDM, Zamtel, Railway Systems and Senia has Wide experience in I.T and Sage Accpac ERP.

Before joining Mupuma management solutions Senia worked at Zamtel were her main role as an I.T Business Trainer was to learn the IT Business Systems from operations to business unit and Train Users. Furthermore, to identify training gaps and offer suitable training, Create different styles of training users, facilitate internal training, Creation of user manuals.

Before serving as IT Business Trainer, Senia also previously served as Technical Manager at Emerging Technologies Limited were her main roles were;

  • Sales, installation, implementation and support of Sage ACCPAC ERP.
  • Training on ends users in Sage ACCPAC ERP
  • Lead a team providing basic ICT support and maintenance to ensure optimal availability of IT

Senia also worked for Railway Systems of Zambian, were she served as ACCPAC Manager. There she was responsible for training staff and providing support for Sage ACCPAC ERP for both Zambia and Zimbabwe office.

Over the many years Senia has implemented and provided Accpac support for various companies such as Astro Holdings Ltd, Corpus Legal Practioners, Sabot Transport Ltd, Customized Clearing and Forwarding,Project Concern International, ZICTA, Zambia Railways Limited, Maamba Collieries Limited, Bank ABC, and National Authorising Office of the EDF.

Chisiki Nandazi
Head Corporate Sales and Services

Chisiki manages the Corporate Sales operations for the company. She drives the Hardware and software. Over the past years she has spent a lot of time building and creating relationships with the top IT leaders in Zambia providing with solutions that enable them to meet the current technology needs and this is done within their budgetary limits.

Her background is Information technology and she has completed her IMIS higher diploma and Is currently pursuing the Greenwich Honours Degree. Her experience in the Information technology field stretches during she time she has done many trainings and certifications with Microsoft, Cisco, NetApp and HP

Chisiki’s experience in the market and wide product knowledge will assist clients through the process of establishing their needs and propose a solution based on the needs assessment that will best suit the client.

Over the years, she has worked with clients such as Mobile Payment Solutions , Calltrol, Zamtel, Zambia National Commercial Bank, Zambia Air force, Zambia Information and Communication Technology (ZICTA), Africare, Coppernet, Zamlink, Mukuba Pension Trust, Plascon, Deloitte

She has helped design Data Centre solutions using Nettapp Storage and Dell Equallogic, provided networking solutions using Cisco and HP platforms and also provided advice regarding desktop computers , laptops, servers and printers and peripherals . Many of the I.T leaders, I.T Personell and Procurment personnel have benefited from both her expertise and her exceptional service and delivery.

Chisiki’s experience in the market and wide product knowledge will assist clients through the process of establishing their needs and propose a solution based on the needs assessment that will best suit the client

Isaac Chilinda Sindazi
ACCPAC Consultant

Chilinda is the Accpac consultant and he provides support to Accpac team. He holds a Honars Degree in Agriculture which he attained from the African University and is currently pursuing the CIMA programme. His passion for Information Technology and Accounting makes him a strategic partner and enables to contribute a great deal on many of our project tasks.

His tasks include trouble shooting and providing basic hardware support to the team and he manages day to day software installations and provides basic support to the Accpac clientele.

Ngoza Nandazi
ACCPAC Consultant

Ngoza is responsible for managing the admin side of our business. She is an accountant by profession but her determination has allowed her to stretch her limits and expand her field.

Her core function revolves around the day to day running of the business on the admin side. She is responsible for managing our books, submitting our financials and ensuring the compliance of operations of the company.

Contact Us

Plot 7535
Off Buluwe Road
Woodlands
Lusaka
Zambia

P.O. Box 33259