IT Services

In the business world, it is of crucial importance to provide services at a high level. The continuity does matter if you are concerned about your customers’ satisfaction. For this purpose, you should make sure your technical systems will not fail when least expected. We provide IT hardware and maintenance services,  IT Consulting, IT Facilities Management, LAN, WAN Networking, Virtual Private Network, Internet and Intranet solutions for businesses.

Why do you have to consider getting managed IT support?

Nowadays, it’s hard to imagine any business that runs without using technology. It is necessary to operate well and compete effectively. As reliance on IT grows, you can quickly get overwhelmed with keeping your IT system up and running. If you fall behind in keeping up with things like security, patches, or backups, you might face an IT outage that will negatively influence your business. For instance, if your customer or financial management system goes down, you might face revenue and productivity losses.

Experience the benefits of managed IT solutions offered by Mupuma Management Solutions

Mupuma Management Solutions becomes an extension of your IT department and takes care of routine IT system monitoring and management 24/7 – freeing your staff to concentrate on more important projects. By proactively monitoring your infrastructure, Mupuma will help you avoid various technology issues before they affect your company.

With managed IT services from us, you can expect:

  • Peace of mind – your IT infrastructure will be monitored around the clock.
  • Less downtime – we will reveal and fix issues before they cause troubles.
  • Fewer disruptions – most services will be provided either overnight or remotely.
  • Predictable budgeting – all-inclusive, flat-rate IT services that include software and hardware.

  • less downtime
  • fewer disruptions
  • Predictable budgeting
  • peace of mind

Our managed IT services cost depends on your needs. Basic services include monitoring and notifying a provider of issues. We can also offer a full range of services that include everything from sending alerts to problem solving. Before taking on a new project, we perform an initial assessment of our client’s current IT system. We also consider his business type and budget requirements to provide the best, proactive approach that would adapt to his needs. If you look for a reputable company offering managed IT services in Zambia, Mupuma Management Solutions will be happy to provide you with the necessary technical support level. Give us a call or complete our online contact form to discuss how we can help you increase your business efficiency and save your money and time.

While offering professional IT hardware services in Zambia, Mupuma Management Solutions is committed to providing small and medium-sized business with all means needed to avoid poor performance, enormous capital outlays, low revenue, and everything in between. We are always on your side when it comes to implementing strategies which make sense to your organization.

With our hardware maintenance programs, you can leave all worries about equipment replacement, operating system upgrades, storage or decommissioning of components to those who know the ropes. For a small flat fee, we will install the latest products at your site so that they could be tapped into new opportunities for your business. When you choose to work with us, you will work with an IT hardware solutions provider you can always count on. It is us who are capable of fixing errors, bugs, or other issues your infrastructure may be experiencing.

Although it is widely believed that hardware belongs to depreciating assets, we are here to change your mind. Our programs are ideal for those who don’t want to be stuck in a rut while moving beyond any barriers. Once you opt for our PC hardware service, you can be sure of the availability of the latest desktops, laptops, servers, printers, Antivirus software and firewalls. We will take care of maintaining all equipment and managing your licensing requirements to reduce expenses of any type. Thus, we will make sure these costs qualify as operating ones without imposing an intolerable financial burden on your company.

Mupuma Management Solutions  offers hardware as well as network operating system services in Zambia to businesses in various industries and sectors. Thanks to our products, you can hold adamant positions on the market and meet the needs of your customers.

Don’t wait for your technology to break! When your IT system does not work properly, everything grinds to a halt. With a standard break and repair service contract, you usually need to wait for something to break before your IT service provider can fix it. That condition seems to make sense even though it could easily result in hours of downtime. But what if you could keep your technology from breaking in the first place?

Information technology managed services offload some IT operations to IT managed service companies. This type of service assumes on going responsibility for managing, monitoring, and problem solving for IT systems on your behalf. Managed IT service providers offer services like security, alerts, antivirus monitoring, patch management, data recovery, and backup for various devices, applications, networks, and servers. By entrusting this work to professionals, you will be able to focus on running your business without worrying about IT problems.

With a thorough understanding of all network types wired, wireless Mupuma Management Solutions has extensive experience with LAN, storage/server room, data center applications. We have the depth of resources necessary to provide the engineering services to design, furnish and install the products, components and accessories for a network custom-designed to meet your specific need.

Mupuma Management Solutions also serves as a system integrator for your network design, which means we specialize in bringing together multiple systems for inputting, processing, interpreting, storing and categorizing data. We work closely with you to develop affordable, scalable solutions, whether you need something new, want to add to your existing network, or need to upgrade and replace an outdated network.

Our Network solutions and services include:

  • Installing telephone patch panels
  • Designing cabling diagrams and as-built documents
  • Cable auditing
  • CAT5 or CAT6 Gigabit Ethernet wiring

For those who are concerned about providing services whatever it takes, information is the most valuable asset. If you own a business or an organization, you rely on data and client information a lot. But what if all this information disappears tomorrow? What will you do? Do you have a plan for how to restore your business’ critical information in order to resume operations? Data loss can cause serious damage to businesses, and having a proper data recovery plan is vital to their future.

Mupuma Management Solutions offers professional data recovery and backup services to protect your company from data loss and ensure your business continuity. We can develop an IT backup and disaster recovery plan not only to protect your data and business operations but also to help you recover information when data loss has already taken place.

Our Recovery strategies are developed for Information technology (IT) systems, applications and data. This includes networks, servers, desktops, laptops, wireless devices, data and connectivity. Priorities for IT recovery are consistent with the priorities for recovery of business functions and processes that were developed during the business impact analysis. Our resources support time-sensitive business functions and processes. The recovery time for an IT resource will match the recovery time objective for the business function or process that depends on the IT resource.

Information technology systems require hardware, software, data and connectivity. Without one component of the “system,” the system may not run. Therefore, our recovery strategies are developed to anticipate the loss of one or more of the following system components:

  • Computer room environment (secure computer room with climate control, conditioned and backup power supply, etc.)
  • Hardware (networks, servers, desktop and laptop computers, wireless devices and peripherals)
  • Connectivity to a service provider (fiber, cable, wireless, etc.)
  • Software applications.